Cancellation Policy for BebeLuxuryHair.com

Last Updated: 27/09/2023

1. Cancellation Requests

At BebeLuxuryHair.com, we understand that circumstances may arise where you need to cancel an order. We strive to provide you with a straightforward and convenient cancellation process. Please read this policy carefully to understand our cancellation guidelines.

2. Eligibility for Cancellation

2.1. Eligible Orders: You may request to cancel an order if it meets the following criteria:

• The order has not yet been shipped.
• The order has not yet entered the processing stage.
  
  

2.2. Exclusions: Custom-made or personalized items are generally not eligible for cancellation once production has begun unless there are exceptional circumstances. Additionally, some promotional or clearance items may not be eligible for cancellation.

3. How to Request a Cancellation

3.1. Order Cancellation Method: To request a cancellation, please [contact our Customer Support Team] or log in to your BebeLuxuryHair.com account, navigate to your order history, and follow the cancellation instructions for your specific order.

3.2. Cancellation Deadline: Please note that you must submit your cancellation request as soon as possible. Orders that have already been shipped cannot be canceled but may be eligible for return (refer to our Returns and Refunds Policy).

4. Refund for Canceled Orders

4.1. Payment Refund: If your cancellation request is approved and your payment has been processed, we will initiate a refund to your original payment method. Refunds typically take [X business days] to process and may vary depending on your payment provider.

4.2. Store Credit: Alternatively, you may request to receive the refunded amount as store credit, which can be applied to future purchases on BebeLuxuryHair.com.

5. Cancellation After Shipping

If your order has already been shipped before your cancellation request is received, you may be eligible for a return or exchange. Please refer to our Returns and Refunds Policy for details on returning shipped orders.

6. Contact Us

If you have any questions or concerns regarding our Cancellation Policy or need assistance with a cancellation request, please contact us at:

Email: management@bebeluxuryhair.co.site

Our Customer Support Team is dedicated to assisting you with any cancellation-related inquiries.

7. Changes to this Policy

We reserve the right to make changes to this Cancellation Policy at any time. Any updates will be posted on this page.