Privacy Policy for bebeluxuryhair.com

Last Updated: 17/09/2023

1. Introduction

Welcome to BebeLuxuryHair.com (the “Website”). BebeLuxuryHair.com is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, browse, and make purchases from our Website.

2. Information We Collect

We collect various types of information when you interact with our Website, as detailed below:

2.1. Personal Information

• Contact Information: When you make a purchase, we collect your full name, email address, phone number, and shipping address. This information is essential for processing and delivering your orders.

• Payment Information: For payment processing, we collect payment card details, billing address, and other payment information. Please note that your payment information is securely processed by our trusted payment service providers, and we do not store your complete payment card details.

• Account Information: If you create an account with us, we collect additional information such as your username and password, which is used to access your account.

2.2. Non-Personal Information

• Usage Information: Our Website collects information about how you browse and interact with our platform. This includes your IP address, browser type, device information, and pages visited. This data is used for website analytics, performance optimization, and security purposes.

• Cookies and Tracking Technologies: We employ cookies and similar tracking technologies to collect data about your browsing and shopping preferences. Cookies are small text files stored on your device that help us provide a personalized shopping experience, remember your preferences, and analyze website traffic patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Order Processing and Fulfillment

• To process and fulfill your orders for hair extensions and premium wigs, including order confirmation, shipment tracking, and delivery.

• To communicate with you regarding your orders, shipping updates, and any product availability issues.

3.2. Customer Support

• To provide efficient customer support and address inquiries, comments, or concerns you may have.

• To facilitate returns, refunds, and exchanges in accordance with our Returns and Refunds Policy.

3.3. Marketing and Promotions

• To send you promotional emails, newsletters, and special offers related to our products and services. You have the option to opt out of these communications at any time using the provided unsubscribe link or by contacting us directly.

• To personalize your shopping experience by recommending products based on your browsing history and purchase history.

3.4. Website Improvement

• To analyze Website usage and gather insights to improve our services, products, and user experience. This includes assessing which products are popular and enhancing our website design and functionality.

• To prevent fraud, protect against misuse, and ensure the security of our Website and our customers’ personal information.

4. Information Sharing and Disclosure

We value your trust and take your privacy seriously. We do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in fulfilling orders, processing payments, shipping products, and providing customer support. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

• Legal Compliance: We may disclose your information if required to comply with legal obligations, respond to lawful requests from government authorities, enforce our Terms and Conditions, protect our rights, privacy, safety, or property, or prevent fraudulent activities.

5. Your Choices

We respect your rights regarding your personal information. You have the following choices:

• Access: You may request access to the personal information we hold about you. If you would like to review, update, or request the deletion of your personal information, please contact us using the information provided in the “Contact Us” section below.

• Correction: You have the right to correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal information, subject to legal requirements. However, please note that certain data may be retained for purposes such as record-keeping, resolving disputes, or fulfilling legal obligations.

• Marketing Opt-Out: You can opt out of receiving marketing emails from us at any time by following the instructions in our emails or by contacting us through the information provided below.

6. Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, regular security audits, and access controls. However, it’s important to note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at:

Email: management@bebeluxuryhair.co.site

Our team will promptly address your inquiries and concerns and work to resolve any privacy-related issues you may have.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, services, or legal requirements. Any significant updates will be communicated by posting a prominent notice on our Website or sending you an email notification.

By continuing to use our Website after such changes are made, you consent to the revised Privacy Policy.